Frequently Asked Questions about Internet Banking

What is Internet Banking?

Beartooth Bank Online Banking is a convenient way to access your accounts without going to the Bank. Beartooth Bank is available to you from your home or office – 24 hours a day, 7 days a week just by using your personal computer.

What Can I Do With Internet Banking?

You can access your checking, savings, line of credit, certificates of deposits, or loans to verify balances, *transfer money between accounts, and export information to your personal financial software.

*Some restrictions apply to transfers (ask our Customer Service Representatives for clarification).

How Do The Balances That Are Shown Online Compare To The Bank Computer Balances?

We use “Real Time Access” for our balance information. This means that the balance you see at home is exactly what the balance shows at the bank.

How Much Does Internet Banking Cost?

The service is free for our customers.

Is Internet Banking Private and Secure?

Yes it is. We have incorporated state-of-the-art security into Beartooth Banking to ensure both privacy and security. We require passwords, data encryption, firewalls and internal security procedures.

What is a Firewall?

Our computer systems are protected by a system of filtering routers and firewalls, which create a protective shield between the outside Internet and the internal network of Beartooth Bank. We use several layers of technology to ensure that your Internet transactions are secure and tamper-proof.

What Can I Do To Protect Myself?

Your Access ID and Password provide one of the most important security features for Internet Banking. Because you can select and change your password at anytime, you can prevent unauthorized online access to your accounts.

Other security tips:

    • Keep your web browser software up-to-date to take advantage of the latest security enhancements.
    • Please be careful where you choose to do your Internet Banking and what you do with your transaction data. DO NOT use coffee shop Internet or rented computers. Computers can be configured to capture private information from unsuspecting Internet users.
    • If you get an unexpected web page asking you for your credit card, password or account information, DO NOT disclose this information.
    • It is a good idea to shred printouts of your account information before discarding them.

Can I Access Internet Banking Through My Current Internet Service?

Yes. The browsers that we require work with most Internet service providers.

Does Internet Banking Work With Quicken and Microsoft Money?

Yes it does. Data can be downloaded to spreadsheets such as Microsoft Excel or other personal financial management software such as Quicken or Microsoft Money in a “qif” file format.

Who Do I Contact If I Have Problems Or Questions?

You can contact us by calling one of our Customer Service Representative at 406-294-6500.

If I have multiple checking and savings accounts, do I have to enroll for each account?

When you enroll using your account you should see all accounts you are a signer on at Beartooth Bank. If you do not see all accounts they may not be linked to your other accounts. Contact Beartooth Bank support and we will help you gain access to all your accounts.